Terms of Service

Last updated: January 2025

Please read these Terms of Service carefully before using Rentuku. By accessing or using our platform, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing or using Rentuku, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our platform.

2. Eligibility

To use Rentuku, you must:

  • Be at least 18 years old
  • Be a current or prospective college/university student
  • Have a valid .edu email address for verification
  • Provide accurate and complete information
  • Comply with all applicable laws and regulations

3. Account Registration

When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your login credentials secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Platform Use

Permitted Uses

You may use Rentuku to:

  • Search for and inquire about student housing
  • Post legitimate housing listings (if eligible)
  • Join and participate in university communities
  • Communicate with other verified students
  • Access educational resources and support

Prohibited Uses

You may NOT use Rentuku to:

  • Post false, misleading, or fraudulent information
  • Discriminate based on race, religion, gender, sexual orientation, or other protected characteristics
  • Harass, threaten, or abuse other users
  • Spam or send unsolicited commercial messages
  • Violate any laws or regulations
  • Attempt to access unauthorized areas of the platform
  • Use automated systems to scrape or collect data

5. Listings and Content

Listing Requirements

When posting listings, you must:

  • Provide accurate descriptions and photos
  • Set fair and reasonable pricing
  • Respond promptly to legitimate inquiries
  • Comply with local housing laws and regulations
  • Update or remove listings when no longer available

Content Ownership

You retain ownership of content you post, but grant Rentuku a license to use, display, and distribute your content on our platform. You represent that you have the right to post all content you submit.

6. Safety and Security

Safety Guidelines

  • Always meet potential roommates or landlords in public places
  • Verify property addresses and ownership before visiting
  • Never send money before viewing a property in person
  • Trust your instincts and report suspicious activity
  • Keep personal information private until you're comfortable sharing

Platform Security

While we implement security measures, you acknowledge that no online platform is 100% secure. You use Rentuku at your own risk and agree to follow safety best practices.

7. Privacy and Data

Your privacy is governed by our Privacy Policy, which is incorporated into these Terms. By using Rentuku, you consent to our data practices as described in the Privacy Policy.

8. Payments and Fees

Currently, Rentuku is free for students. We reserve the right to introduce fees for certain features in the future, with proper notice to users. Any transactions between users (rent, deposits, etc.) are solely between those parties.

9. Disclaimers and Limitations

Platform Disclaimer

Rentuku is a platform that connects students with housing opportunities. We do not:

  • Guarantee the accuracy of listings or user information
  • Act as a landlord, tenant, or real estate broker
  • Provide legal, financial, or housing advice
  • Guarantee successful housing matches
  • Assume responsibility for user interactions or transactions

Limitation of Liability

To the maximum extent permitted by law, Rentuku and its affiliates will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform.

10. Enforcement and Violations

Reporting Violations

Users can report violations of these Terms through our support system. We investigate all reports and take appropriate action, which may include warnings, content removal, or account suspension.

Account Termination

We reserve the right to suspend or terminate accounts for violations of these Terms, illegal activity, or behavior that harms the platform community.

11. Intellectual Property

Rentuku's trademarks, logos, and platform features are our intellectual property. You may not use our branding without permission. We respect others' intellectual property and expect users to do the same.

12. Changes to Terms

We may update these Terms from time to time. Significant changes will be communicated through email or platform notifications. Continued use after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of the United States and the state where Rentuku is headquartered. Any disputes will be resolved through binding arbitration or in the appropriate courts.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: legal@rentuku.com

Support: support@rentuku.com

Response Time: We typically respond within 24-48 hours

Important: These Terms of Service constitute a legally binding agreement. Please read them carefully and contact us if you have any questions before using Rentuku.