Privacy Policy

Last updated: January 2025

Your privacy is important to us. This Privacy Policy explains how Rentuku collects, uses, and protects your information when you use our platform.

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Name, email address, and phone number
  • University information and student status
  • Profile photos and listing images
  • Housing preferences and search criteria
  • Messages and communications through our platform

Usage Information

We automatically collect information about how you use Rentuku:

  • Device information and IP address
  • Browser type and operating system
  • Pages visited and time spent on our platform
  • Search queries and interactions with listings

2. How We Use Your Information

We use your information to:

  • Provide and improve our housing platform services
  • Verify your student status and university affiliation
  • Connect you with relevant housing opportunities and communities
  • Send important notifications about your account and listings
  • Ensure platform safety and prevent fraudulent activity
  • Analyze usage patterns to enhance user experience

3. Information Sharing

We may share your information in limited circumstances:

With Other Users

  • Your profile information when you join communities
  • Contact details when you inquire about listings
  • Public posts and messages in community forums

With Service Providers

  • Cloud storage and hosting services
  • Email and communication providers
  • Analytics and security services

Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure user safety.

4. Data Security

We protect your information through:

  • Encryption of sensitive data in transit and at rest
  • Regular security audits and monitoring
  • Access controls and authentication requirements
  • Secure data centers and backup systems

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Control privacy settings for your profile and listings
  • Opt out of non-essential communications
  • Request a copy of your data
  • Delete your account and associated data

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and login status
  • Analyze site traffic and user behavior
  • Provide personalized content and recommendations
  • Ensure platform security and prevent abuse

You can control cookie settings through your browser preferences.

7. Third-Party Services

Our platform may integrate with third-party services like maps, payment processors, or social media platforms. These services have their own privacy policies that govern how they handle your information.

8. International Users

Rentuku is based in the United States. If you're accessing our platform from outside the US, your information may be transferred to and processed in the United States, where privacy laws may differ from your country.

9. Children's Privacy

Rentuku is designed for college students and is not intended for children under 18. We do not knowingly collect personal information from children under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of significant changes by email or through our platform. Your continued use of Rentuku after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Email: privacy@rentuku.com

Support: support@rentuku.com

Response Time: We typically respond within 24-48 hours